Terms and Conditions

These terms and conditions govern your use of our website. Please read these terms in full before you use this website. If you do not accept these terms and conditions, please do not use this website. Your continued use of this website confirms your acceptance of these terms.

Website access

1.1 Anyone can place an order with us. Our website in not exclusive.

Use of website

1.2 This website may be used for your own private purposes and in accordance with these terms and conditions.

1.3 You may print and download material from this website provided that you do not modify or reproduce any content. This includes the images on the website which remain our intellectual property. Please - no copying of our images.

Website uptime

1.4 All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.

1.5 Where possible we always try to give advance warning of maintenance issues that may result in website down time.

Visitor provided material

1.6 Any material that a visitor to this website sends or posts to this website shall be considered non-proprietary and non confidential. 

1.7 When using this website you shall not post or send to or from this website any material:

(a) for which you have not obtained all necessary consents;

(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;

(c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.

1.8 We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 1.7.

Links to and from other websites

1.9 Throughout this website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this website you do so at your own risk.

1.10 Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:

(a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;

(b) you do not misrepresent your relationship with this website; and

(c) the website from which you link to this website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.

Disclaimer

1.12 We do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times.

Shipping

1.16 Your order will be processed and delivered without undue delay, no later than 1 working day after your order has been placed.

1.17 Please allow at least 2/3 days for your order to arrive if you are within the UK (although many orders arrive sooner). International shipments take longer depending on destination country. 

Cancellations, returns and refunds

1.18 All customers have the right to cancel their order or return them if they do not fit.

1.19 Your right to cancel an order for goods starts the moment you place your order and ends 14 days from the day you receive your goods.​​​​​​​

1.20 If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address below.

1.21 Once you have notified us that you wish to cancel the order, any sum debited to us will be refunded to you as soon as possible and in any event within 14 days of your cancellation.​​​​​​​

1.22 We make returns very simple and quick.
If you return the item to the address below making sure you include your order number THEN (this is the important bit to make things quick) either SMS TEXT or EMAIL to let us know whether you would like a size exchange or refund along with your return tracking number and courier used and we can get your return processed immediately - we wont even need to wait for the item to come back here (all we do is confirm it is in transit). This makes our exchanges and refunds far quicker than other companies. ​​​​​​​

Address: T S G Patersons, Unit 17, Tennant Complex, Tennant Avenue, East Kilbride, Glasgow, G74 5NA, United Kingdom.

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